Privacy Policy
This policy explains what information DEN-X Production collects and how it is used.
Information we collect
We collect the information you choose to send through the website enquiry form, WhatsApp or email. This may include your name, business or brand name, phone number, email address, required service and any additional project information you voluntarily provide during the conversation. We do not collect payment details through this website.
Contact form and WhatsApp
When you submit the enquiry form, the website prepares a WhatsApp message using the information you entered. The message is not sent automatically. You must review and send it from WhatsApp.
How we use it
Your information is used only to respond to your enquiry, prepare a proposal and deliver work you have agreed to. We do not sell or rent it to third parties.
Third-party platforms
This site links to YouTube, WhatsApp, Facebook and Instagram. When you interact with those services, the relevant platform's own privacy policy applies to that interaction.
Client material
Footage, images, product information and account access shared with us during a project are treated as confidential and used only for that project. Client work may be displayed in the DEN-X Production portfolio only where portfolio usage is included in the agreed project scope or separately approved by the client.
Analytics and advertising tools
This website does not currently run Google Analytics, Meta Pixel or similar tracking cookies. Analytics or advertising tools may be added in the future. If installed, this policy should be updated to explain the tools used, the data collected and the available user choices.
Data retention
Enquiry and project records are kept for as long as needed to serve the client relationship and meet ordinary business record-keeping needs.
Your choices
You can ask us to update or delete the information we hold about you by writing to denxproduction.agency@gmail.com.
These legal documents are provided for general information and should be professionally reviewed before commercial launch.
Questions about this policy can be sent to denxproduction.agency@gmail.com.